Once again Bruner Toyota is bringing home the prestigious Toyota President’s Award for outstanding achievement. This award is the highest that may be awarded and is given by Toyota for those automotive dealers that meet or exceed the Customer Satisfaction Index, Customer Retention qualifiers for Toyota, as well as exceeding the area Toyota Market Share for Sales Volume.
“To receive the President’s Award four years in a row is really something special. We are proud of our employees and promise to continue working hard for our customers,” said Dwain Bruner, owner.
Bruner Toyota Sales Manager, Mickel Perkins, stated that, “Our employees want to do well for the community. By exceeding our Market Share Sales Volume objective, it speaks to our commitment to being highly competitive in the market. I’m excited to say that we’re on track to receive this award for 2015 as well.”
Greg Bruner, owner and general manager, said, “What’s exciting to me is that customer satisfaction and retention are both qualifications for earning this award. This takes a lot of dedicated work on part of our entire team to earn the satisfaction ratings and for customers to come back for future sales and service needs. I’m proud to be a dealer for Toyota who acknowledges the hard work of its dealers and employees.”
About the Bruner Family:
Dwain and Greg Bruner received the prestigious Family Business of the Year Award presented by Baylor University in November of 2011. Charlie Bruner was the first family member in the auto-related industry, opening a full-service gas station in Kerens, TX in 1923. In 1928, his son Vernon added Chevrolet sales and began what is an 85-year-old love affair between the Bruners and Chevy.
In 1962, Vernon’s son Dwain opened his own dealership, Dwain Bruner Chevrolet, in Wolfe City, TX. By 1969 he had captured the attention of General Motors, which convinced him to move to Stephenville and acquire the local Chevrolet dealership. That dealership has received numerous performance awards from both Chevrolet and General Motors.
2007 saw the Bruner family acquire the Chevrolet and Toyota dealerships in Brownwood. The Bruners opened the new General Motors Dealership in August and the new Toyota dealership in September.
Today the Bruners have new car operations in Stephenville (8 brands: Chevrolet, Cadillac, GMC, Buick, Chrysler, Dodge, Jeep, and RAM) and Brown County (5 brands: Chevrolet, Cadillac, GMC, Buick, and Toyota). Bruner Motors also operates a lube center in Glen Rose and a high-technology car wash, The Car Wash at Bruner’s, in Stephenville.
Bruner Motors has received numerous General Motors honors including Leaders of Distinction, Genuine Leader Mark of Excellence (numerous times), and World Class Customer Satisfaction awards. The Texas Automobile Dealers Association presented its prestigious Family Business Award to the Bruners, recognizing 75 years of excellent service in 2005.
Dwain Bruner is CEO of Bruner Auto Family and Greg Bruner is President. Recently Greg Bruner celebrated 25 years as a Chevrolet dealer, while both Greg and Dwain celebrated 25 years as a Buick, GMC, and Cadillac dealer.
Since 1928, four generations of Bruners have owned and operated Chevrolet dealerships in Texas.
Pictured above are the Bruner Toyota owners Dwain Bruner and Greg Bruner, employees and staff along with Toyota officials District Sales Manager Gulf States Toyota Brett Brown and District Parts and Service Manager Gulf States Toyota John Orange.
Below Greg Bruner accepting the 2014 Presidents Award from Brett Brown.
Photos by Lisa Tipton.
