Brownwood News – Once again Bruner Toyota is bringing home the prestigious Toyota President’s Award for outstanding achievement. The President’s Award honors those Toyota dealerships who excel in all facets of their operations. The award recognizes dealerships that go above and beyond at each customer touch point, including sales efficiency, sales retention, service customer retention, and sales and service.
“To receive the President’s Award six years in a row is really something special. It is a culmination of a tremendous amount of work and completion of rigorous Toyota Certified Training. We are proud of our employees and promise to continue working hard for our customers,” said Greg Bruner, President of Bruner Toyota.
Bruner Toyota is also celebrating their 10th anniversary as a Toyota Dealer.
“You really have a great team, and here’s to ten more years,” Douglas Cline, District Sales Manager with Gulf States Toyota, Inc. told Greg Bruner as he presented the award for the dealership’s 10 year anniversary.
“I think it’s a fabulous testament to what you guys do, day in and day out, it’s about your customers,” Cline said while presenting the President’s Award. This award is the highest that may be awarded and is given by Toyota for those automotive dealers that meet or exceed the Customer Satisfaction Index, Customer Retention qualifiers for Toyota, as well as exceeding the area Toyota Market Share for Sales Volume.
About the Bruner Family:
Dwain and Greg Bruner received the prestigious Family Business of the Year Award presented by Baylor University in November of 2011. Charlie Bruner was the first family member in the auto-related industry, opening a full-service gas station in Kerens, TX in 1923. In 1928, his son Vernon added Chevrolet sales and began what is an 85-year-old love affair between the Bruners and Chevy.
In 1962, Vernon’s son Dwain opened his own dealership, Dwain Bruner Chevrolet, in Wolfe City, TX. By 1969 he had captured the attention of General Motors, which convinced him to move to Stephenville and acquire the local Chevrolet dealership. That dealership has received numerous performance awards from both Chevrolet and General Motors.
2007 saw the Bruner family acquire the Chevrolet and Toyota dealerships in Brownwood. The Bruners opened the new General Motors Dealership in August and the new Toyota dealership in September.
Today the Bruners have new car operations in Stephenville (8 brands: Chevrolet, Cadillac, GMC, Buick, Chrysler, Dodge, Jeep, and RAM) and Brown County (5 brands: Chevrolet, Cadillac, GMC, Buick, and Toyota). Bruner Motors also operates a lube center in Glen Rose and a high-technology car wash, The Car Wash at Bruner’s, in Stephenville.
Bruner Motors has received numerous General Motors honors including Leaders of Distinction, Genuine Leader Mark of Excellence (numerous times), and World Class Customer Satisfaction awards. The Texas Automobile Dealers Association presented its prestigious Family Business Award to the Bruners, recognizing 75 years of excellent service in 2005.
Dwain Bruner is CEO of Bruner Auto Family and Greg Bruner is President. Recently Greg Bruner celebrated 25 years as a Chevrolet dealer, while both Greg and Dwain celebrated 25 years as a Buick, GMC, and Cadillac dealer.
Since 1928, four generations of Bruners have owned and operated Chevrolet dealerships in Texas.
